Ombudsperson Committee

Read the Code of Conduct  Report a Violation

A Presumed Code of Conduct Violation: What to Do

If you experience or witness a serious interpersonal issue, concerning behaviour, or a possible Code of Conduct violation, you can choose whom to contact:

• TYPO3 Ombudsperson Committee: Email ombudsperson@typo3.org or use the report form. The committee handles reports through TYPO3’s internal processes.
• Independent external support — Inmedio: Email typo3@inmedio.de for a confidential conversation with a professional mediator outside the TYPO3 community. This service is free for anyone participating in the community, including witnesses. 

You do not need to establish that a Code of Conduct violation occurred before getting in touch. 

You can contact Inmedio directly, without contacting the Ombudsperson Committee first. Inmedio can help you explore your options, but it does not decide whether a Code of Conduct violation occurred or impose sanctions. You remain in control of whether to take any further steps. All reports sent to the Ombudsperson Group are treated confidentially. You can contact us anonymously, but this will limit our ability to ask questions or request further information from you.

To learn how the external support service works, read the Q&A summary and watch the video recording.

Constitution and Composition

The TYPO3 Association Board defines the tasks of the Ombudsperson Group and appoints its members. New members can nominate themselves or be nominated by the Ombudsperson Group. The members are encouraged to also be active in other groups in the community. A majority vote among the group's members can remove any single member from the group. Members of the group have the title TYPO3 Ombudsperson.

The Ombudsperson Group should:

• Consist of at least three members.
• Be represented with at least two genders.
• Be represented with at least two mother tongues.

Purpose and Responsibilities

• Keep the TYPO3 Code of Conduct up to date.
• Ensure awareness and educate the community about the Code of Conduct.
• Ensure that the Code of Conduct can be enforced (by an incident response team, for example an event team or present ombudspersons).
• Ombudspersons can be part of the Code of Conduct awareness and response team for events.
• Provide arbitration and mediation (and general help in conflict resolution) in cases where all conflict parties agree to this.
• Continuously educate themselves so the team members can fulfill their responsibilities.
• Regularly report the team activity publicly (while ensuring privacy).

The purpose and responsibilities of the Ombudsperson Group can be changed by the TYPO3 Association Board.